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Many include AI features, and most go completely unnoticed. Push gives you full visibility into every extension used across your workforce, across major browsers, so you can uncover shadow IT, assess risky permissions, and block unsafe tools before they lead to compromise.\u003C/p>",[469,471,473],{"item":470},"Discover every browser extension in use",{"item":472},"Spot risky or unsanctioned behavior",{"item":474},"Make informed decisions on extension policy","https://cdn.builder.io/o/assets%2Ff3a1111ff5be48cdbb123cd9f5795a05%2Fc538aad95d7f403aa3c3551af72f67c0?alt=media&token=1411fa6d-2eac-4e6c-94bf-ea117da12d67&apiKey=f3a1111ff5be48cdbb123cd9f5795a05",{"large":477},{"display":121,"flexDirection":122,"position":123,"flexShrink":124,"boxSizing":125,"backgroundColor":342},{"@type":106,"@version":107,"id":479,"meta":480,"component":481,"responsiveStyles":483},"builder-fb89d128c64e47cf9cbb11d90fc24523",{"previousId":344},{"name":346,"options":482,"isRSC":118},{"AllPartners":41,"backgroundTransparent":6},{"large":484},{"display":121,"flexDirection":122,"position":123,"flexShrink":124,"boxSizing":125,"backgroundColor":350},{"@type":106,"@version":107,"id":486,"meta":487,"component":488,"responsiveStyles":490},"builder-54388d35126c4d0096eeebaf8c4448cd",{"previousId":352},{"name":354,"options":489,"isRSC":118},{"darkMode":41},{"large":491},{"display":121,"flexDirection":122,"position":123,"flexShrink":124,"boxSizing":125},{"@type":106,"@version":107,"layerName":359,"id":493,"component":494,"responsiveStyles":499},"builder-3c8fa6785dd6466abf52a2470d66d85a",{"name":359,"tag":359,"options":495,"isRSC":118},{"darkMode":6,"maxWidth":363,"maxTextWidth":364,"title":496,"description":497,"image":498,"reverse":6},"\u003Ch2>Take control of browser extensions\u003C/h2>","\u003Cp>Attackers are increasingly using malicious browser extensions to gain access to data processed and stored in the browser. And the problem is, most security teams have no visibility into what extensions are being used. Push changes that. With browser-native telemetry, the Push extension continuously inventories browser extensions across your environment, flags the risky ones, and gives you intelligence to act. \u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\u003Cbr>\u003C/p>","https://cdn.builder.io/api/v1/image/assets%2Ff3a1111ff5be48cdbb123cd9f5795a05%2F0a004f16a6874f4c8fdf14344acc9fec",{"large":500},{"display":121,"flexDirection":122,"position":123,"flexShrink":124,"boxSizing":125},{"@type":106,"@version":107,"id":502,"meta":503,"component":504,"responsiveStyles":509},"builder-93738f98109a4009affb349afd7bb182",{"previousId":371},{"name":373,"options":505,"isRSC":118},{"darkMode":6,"maxWidth":363,"imageMaxWidth":375,"textPaddingTop":376,"title":506,"description":507,"reverse":41,"image":508},"\u003Ch2>Discover every extension in use\u003C/h2>","\u003Cp>Push gives you structured, searchable data about every extension in your environment, so you’re not just seeing what’s there, but also understanding how it got there, what it can do, and who it affects. It’s the kind of granular insight that’s nearly impossible to get from traditional tools, and it lays the groundwork for better policy decisions and faster investigations.\u003C/p>","https://cdn.builder.io/api/v1/image/assets%2Ff3a1111ff5be48cdbb123cd9f5795a05%2F0e5727ca99474f14b1b7916bf6bbb782",{"large":510},{"display":121,"flexDirection":122,"position":123,"flexShrink":124,"boxSizing":125,"fontFamily":382,"paddingTop":383,"marginTop":384},{"@type":106,"@version":107,"id":512,"meta":513,"component":514,"responsiveStyles":519},"builder-83393acb12ee4fdd840839185b51edb4",{"previousId":386},{"name":373,"options":515,"isRSC":118},{"darkMode":6,"maxWidth":363,"imageMaxWidth":375,"textPaddingTop":389,"title":516,"description":517,"reverse":6,"image":518},"\u003Ch2>Spot risky or malicious extensions\u003C/h2>","\u003Cp>Push highlights extensions with dangerous permissions, broad access, or poor reputations. This includes AI extensions that request access far beyond what their stated purpose requires. You can quickly detect sideloaded, manually installed, or development-mode extensions that bypass normal controls. And because Push shows you who’s using them and where, you can respond precisely and effectively.\u003C/p>","https://cdn.builder.io/api/v1/image/assets%2Ff3a1111ff5be48cdbb123cd9f5795a05%2Fa104d58c8da34fbb8901f738fb21453b",{"large":520},{"display":121,"flexDirection":122,"position":123,"flexShrink":124,"boxSizing":125,"paddingTop":395},{"@type":106,"@version":107,"layerName":373,"id":522,"meta":523,"component":524,"responsiveStyles":529},"builder-da98e3de949646d89c53a0d1c2784664",{"previousId":397},{"name":373,"options":525,"isRSC":118},{"darkMode":6,"maxWidth":363,"imageMaxWidth":375,"textPaddingTop":400,"title":526,"description":527,"reverse":41,"image":528},"\u003Ch2>Accelerate security reviews\u003C/h2>","\u003Cp>Most teams have extension policies, they just don’t have the data to enforce them. Push reveals how each extension entered your environment, whether it was installed manually, sideloaded, or deployed in dev mode. You’ll see which users are running what, and where, so you can surface violations, investigate quickly, and respond with confidence.\u003C/p>","https://cdn.builder.io/api/v1/image/assets%2Ff3a1111ff5be48cdbb123cd9f5795a05%2F229f355be6f243b180f410d237a75bb3",{"large":530},{"display":121,"flexDirection":122,"position":123,"flexShrink":124,"boxSizing":125,"paddingTop":406},{"@type":106,"@version":107,"id":532,"meta":533,"component":534,"responsiveStyles":536},"builder-1a689287d1a1418997d57db578a71105",{"previousId":408},{"name":354,"options":535,"isRSC":118},{"darkMode":6},{"large":537},{"display":121,"flexDirection":122,"position":123,"flexShrink":124,"boxSizing":125},{"@type":106,"@version":107,"id":539,"component":540,"responsiveStyles":542},"builder-feb4e75029f84c10b6498ef1f8f79128",{"name":416,"tag":416,"options":541,"isRSC":118},{"sectionHeading":37,"customClass":418},{"large":543},{"display":121,"flexDirection":122,"position":123,"flexShrink":124,"boxSizing":125},{"id":545,"@type":106,"tagName":131,"properties":546,"responsiveStyles":547},"builder-pixel-0edn39avfcei",{"src":133,"aria-hidden":134,"alt":37,"role":135,"width":124,"height":124},{"large":548},{"height":124,"width":124,"display":138,"opacity":124,"overflow":139,"pointerEvents":140},{"deviceSize":142,"location":550},{"path":37,"query":551},{},{},1776275365038,1757000441666,"https://cdn.builder.io/api/v1/image/assets%2Ff3a1111ff5be48cdbb123cd9f5795a05%2F8d496cf111644ee5afcc046b72d1ca5a",[],{"kind":438,"winningTest":118,"breakpoints":558,"lastPreviewUrl":559,"hasLinks":6,"originalContentId":259,"hasAutosaves":6},{"xsmall":57,"small":39,"medium":40},"https://pushsecurity.com/uc/browser-extension-security?builder.space=f3a1111ff5be48cdbb123cd9f5795a05&builder.user.permissions=read%2Ccreate%2Cpublish%2CeditDesigns%2CeditLayouts%2CeditLayers%2CeditContentPriority%2CeditFolders%2CcreateProjects%2CsendPullRequests&builder.user.role.name=Designer&builder.user.role.id=creator&builder.cachebust=true&builder.preview=use-case-page&builder.noCache=true&builder.allowTextEdit=true&__builder_editing__=true&builder.overrides.use-case-page=54f8256648f54d439303734b1e69221b&builder.overrides.54f8256648f54d439303734b1e69221b=54f8256648f54d439303734b1e69221b&builder.overrides.use-case-page:/uc/browser-extension-security=54f8256648f54d439303734b1e69221b&builder.options.locale=Default",{"createdDate":561,"id":562,"name":563,"modelId":261,"published":13,"query":564,"data":567,"variations":670,"lastUpdated":671,"firstPublished":672,"testRatio":33,"screenshot":673,"createdBy":34,"lastUpdatedBy":674,"folders":675,"meta":676,"rev":440},1744923509705,"94bebb7bb99d48629ad157e80cf4d81d","Account takeover detection",[565],{"@type":264,"property":265,"operator":266,"value":566},"/uc/account-takeover-detection",{"title":563,"customFonts":568,"jsCode":37,"seoTitle":563,"seoDescription":573,"fontAwesomeIcon":574,"tsCode":37,"blocks":575,"url":566,"state":667},[569],{"kind":273,"category":295,"variants":570,"menu":296,"files":571,"family":272,"subsets":572,"version":274,"lastModified":275},[301,302,303,304,305,306,128,307,308,309,310,311,312,313,314,315,316,317],{"100":277,"200":278,"300":279,"500":280,"600":281,"700":282,"800":283,"900":284,"300italic":293,"500italic":292,"800italic":285,"700italic":287,"italic":289,"900italic":286,"600italic":294,"200italic":291,"regular":290,"100italic":288},[298,299],"Stop ATO with stolen credential and compromised token detection.","faUserSecret",[576,662],{"@type":106,"@version":107,"tagName":323,"id":577,"meta":578,"children":579},"builder-e7913a774cae44c5a23d6081c5c30a52",{"previousId":324},[580,596,603,610,619,629,639,649,656],{"@type":106,"@version":107,"id":581,"meta":582,"component":583,"responsiveStyles":594},"builder-f1f1ab1601bc4c0f8c2a8aafd173675d",{"previousId":328},{"name":327,"options":584,"isRSC":118},{"title":563,"description":585,"points":586,"video":593},"\u003Cp>Attackers don’t need to phish, they just need a password that works. Push monitors for signs of credential-based attacks in real time, directly in the browser, catching account takeover attempts before the damage spreads. From ghost logins to credential stuffing, Push cuts off the paths attackers use to quietly slip in the back door.\u003C/p>\u003Cp>\u003Cbr>\u003C/p>",[587,589,591],{"item":588},"Identify credential-based ATO as it unfolds",{"item":590},"Surface hijacked sessions and token misuse",{"item":592},"Strengthen authentication where your IdP can’t","https://cdn.builder.io/o/assets%2Ff3a1111ff5be48cdbb123cd9f5795a05%2Fb4dd9db24bc9495b8a686b1b4d492016%2Fcompressed?apiKey=f3a1111ff5be48cdbb123cd9f5795a05&token=b4dd9db24bc9495b8a686b1b4d492016&alt=media&optimized=true",{"large":595},{"display":121,"flexDirection":122,"position":123,"flexShrink":124,"boxSizing":125,"backgroundColor":342},{"@type":106,"@version":107,"id":597,"meta":598,"component":599,"responsiveStyles":601},"builder-0bc0d1c78ece4994993c3a6427a4d533",{"previousId":344},{"name":346,"options":600,"isRSC":118},{"AllPartners":41,"backgroundTransparent":6},{"large":602},{"display":121,"flexDirection":122,"position":123,"flexShrink":124,"boxSizing":125,"backgroundColor":350},{"@type":106,"@version":107,"id":604,"meta":605,"component":606,"responsiveStyles":608},"builder-e45de8f3768c4f16938dbf78e4e87524",{"previousId":352},{"name":354,"options":607,"isRSC":118},{"darkMode":41},{"large":609},{"display":121,"flexDirection":122,"position":123,"flexShrink":124,"boxSizing":125},{"@type":106,"@version":107,"id":611,"component":612,"responsiveStyles":617},"builder-c98e8bfd341146c1b67c02d5698ff093",{"name":359,"tag":359,"options":613,"isRSC":118},{"darkMode":6,"maxWidth":363,"maxTextWidth":364,"title":614,"description":615,"image":616,"reverse":6},"\u003Ch2>Assume less. See more.\u003C/h2>","\u003Cp>Most account takeovers don’t start with a breach, they start with a login. Whether it’s a reused password, a local account, or an outdated login flow, Push shows you how accounts are actually accessed day to day, not just how policies say they should be. That means no more blind spots around ghost logins, bypassed SSO, or stale access paths that quietly persist.\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\u003Cbr>\u003C/p>","https://cdn.builder.io/api/v1/image/assets%2Ff3a1111ff5be48cdbb123cd9f5795a05%2F18630ad2746d4eb7b7fcc0428b11a8f0",{"large":618},{"display":121,"flexDirection":122,"position":123,"flexShrink":124,"boxSizing":125},{"@type":106,"@version":107,"id":620,"meta":621,"component":622,"responsiveStyles":627},"builder-55c1fc38ddc04fd1a0d6a8e2fb819e00",{"previousId":371},{"name":373,"options":623,"isRSC":118},{"darkMode":6,"maxWidth":363,"imageMaxWidth":375,"textPaddingTop":376,"title":624,"description":625,"reverse":41,"image":626},"\u003Ch2>Catch stolen credential use in real time\u003C/h2>","\u003Cp>Push monitors login activity directly in the browser to detect signs of credential-based attacks like leaked password use or suspicious login flows. By analyzing attacker TTPs instead of relying on known indicators, Push spots credential stuffing and account takeover attempts the moment they begin, not after they’ve succeeded.\u003C/p>","https://cdn.builder.io/api/v1/image/assets%2Ff3a1111ff5be48cdbb123cd9f5795a05%2F52b0123cac2c4dfdb1dc0af6adf9d603",{"large":628},{"display":121,"flexDirection":122,"position":123,"flexShrink":124,"boxSizing":125,"fontFamily":382,"paddingTop":384,"marginTop":384},{"@type":106,"@version":107,"id":630,"meta":631,"component":632,"responsiveStyles":637},"builder-dfb31737b30948c6b95323655d571a50",{"previousId":386},{"name":373,"options":633,"isRSC":118},{"darkMode":6,"maxWidth":363,"imageMaxWidth":375,"textPaddingTop":389,"title":634,"description":635,"reverse":6,"image":636},"\u003Ch2>Detect session hijacks and stealth access\u003C/h2>","\u003Cp>Attackers don’t always need a login screen, they often sidestep it entirely using stolen session tokens. 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It’s faster, more effective, and actually gets results.\u003C/p>","https://cdn.builder.io/api/v1/image/assets%2Ff3a1111ff5be48cdbb123cd9f5795a05%2Fee8b75d13e45488aba55434a8b49ebb0",{"large":767},{"display":121,"flexDirection":122,"position":123,"flexShrink":124,"boxSizing":125,"paddingTop":406},{"@type":106,"@version":107,"id":769,"meta":770,"component":771,"responsiveStyles":773},"builder-976bc222cd7647ff905f1e01cfedc453",{"previousId":650},{"name":354,"options":772,"isRSC":118},{"darkMode":6},{"large":774},{"display":121,"flexDirection":122,"position":123,"flexShrink":124,"boxSizing":125},{"@type":106,"@version":107,"id":776,"component":777,"responsiveStyles":779},"builder-8c47ec2fd0f74382bb3e6c870555632c",{"name":416,"tag":416,"options":778,"isRSC":118},{"sectionHeading":37,"customClass":418},{"large":780},{"display":121,"flexDirection":122,"position":123,"flexShrink":124,"boxSizing":125},{"id":782,"@type":106,"tagName":131,"properties":783,"responsiveStyles":784},"builder-pixel-7akm7dayau8",{"src":133,"aria-hidden":134,"alt":37,"role":135,"width":124,"height":124},{"large":785},{"height":124,"width":124,"display":138,"opacity":124,"overflow":139,"pointerEvents":140},{"deviceSize":142,"location":787},{"path":37,"query":788},{},{},1770892844854,1745499166112,"https://cdn.builder.io/api/v1/image/assets%2Ff3a1111ff5be48cdbb123cd9f5795a05%2F6ca12bf728a045f1a31d40c0beb3bfe5",[],{"kind":438,"lastPreviewUrl":795,"breakpoints":796,"hasLinks":6,"originalContentId":562,"winningTest":118,"hasAutosaves":6},"https://pushsecurity.com/uc/attack-path-hardening?builder.space=f3a1111ff5be48cdbb123cd9f5795a05&builder.user.permissions=read%2Ccreate%2Cpublish%2CeditCode%2CeditDesigns%2CeditLayouts%2CeditLayers%2CeditContentPriority%2CeditFolders%2CeditProjects%2CmodifyMcpServers%2CmodifyWorkflowIntegrations%2CmodifyProjectSettings%2CconnectCodeRepository%2CcreateProjects%2CindexDesignSystems%2CsendPullRequests&builder.user.role.name=Developer&builder.user.role.id=developer&builder.cachebust=true&builder.preview=use-case-page&builder.noCache=true&builder.allowTextEdit=true&__builder_editing__=true&builder.overrides.use-case-page=23eb48fb56d3451cab77cb6ed140ee6d&builder.overrides.23eb48fb56d3451cab77cb6ed140ee6d=23eb48fb56d3451cab77cb6ed140ee6d&builder.overrides.use-case-page:/uc/attack-path-hardening=23eb48fb56d3451cab77cb6ed140ee6d&builder.options.includeRefs=true&builder.options.enrich=true&builder.options.locale=Default",{"xsmall":57,"small":39,"medium":40},{"createdDate":798,"id":799,"name":800,"modelId":261,"published":13,"query":801,"data":804,"variations":909,"lastUpdated":910,"firstPublished":911,"testRatio":33,"screenshot":912,"createdBy":34,"lastUpdatedBy":674,"folders":913,"meta":914,"rev":440},1761675020232,"ea4f309d2ffe46c5aa97ebf0fda4e2e3","ClickFix Protection",[802],{"@type":264,"property":265,"operator":266,"value":803},"/uc/clickfix-protection",{"seoDescription":805,"fontAwesomeIcon":806,"customFonts":807,"seoTitle":812,"jsCode":37,"tsCode":37,"title":812,"blocks":813,"url":803,"state":906},"Block attacks that trick users into running malicious code.","faLaptopCode",[808],{"files":809,"subsets":810,"menu":296,"version":274,"kind":273,"family":272,"lastModified":275,"variants":811,"category":295},{"100":277,"200":278,"300":279,"500":280,"600":281,"700":282,"800":283,"900":284,"200italic":291,"800italic":285,"700italic":287,"600italic":294,"100italic":288,"italic":289,"regular":290,"300italic":293,"500italic":292,"900italic":286},[298,299],[301,302,303,304,305,306,128,307,308,309,310,311,312,313,314,315,316,317],"ClickFix protection",[814,901],{"@type":106,"@version":107,"tagName":323,"id":815,"meta":816,"children":817},"builder-d7eefdde0f2a4b2b9de3dcb2978fd6cb",{"previousId":696},[818,834,841,848,858,868,878,888,895],{"@type":106,"@version":107,"id":819,"meta":820,"component":821,"responsiveStyles":832},"builder-56e2c54bcce040a4af8b92ae03706c12",{"previousId":700},{"name":327,"options":822,"isRSC":118},{"title":812,"description":823,"points":824,"image":831},"\u003Cp>ClickFix attacks are one of the fastest-growing threats, tricking users into copying malicious code from a webpage and running it locally. 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EDR only sees the payload after it runs, and network tools see only part of the picture.\u003C/p>","https://cdn.builder.io/api/v1/image/assets%2Ff3a1111ff5be48cdbb123cd9f5795a05%2F98b2f7e08dec4eafaf8e24937605b8cf",{"large":857},{"display":121,"flexDirection":122,"position":123,"flexShrink":124,"boxSizing":125},{"@type":106,"@version":107,"id":859,"meta":860,"component":861,"responsiveStyles":866},"builder-7d21b8aab8064c40b1e5dd23c4749309",{"previousId":739},{"name":373,"options":862,"isRSC":118},{"darkMode":6,"maxWidth":363,"imageMaxWidth":375,"textPaddingTop":376,"title":863,"description":864,"reverse":41,"image":865},"\u003Ch2>Discover lures at the source\u003C/h2>","\u003Cp>Push inspects page behavior to identify ClickFix attacks as they happen. By inspecting the page, its structure, and how the user interacts with it, Push can detect and block these in-browser threats in real time. This deep, TTP-based inspection spots the trap even on novel pages that are built to bypass traditional web filters and blocklists.\u003C/p>","https://cdn.builder.io/api/v1/image/assets%2Ff3a1111ff5be48cdbb123cd9f5795a05%2F665bf47e01544c75bf9ddafd3917927b",{"large":867},{"display":121,"flexDirection":122,"position":123,"flexShrink":124,"boxSizing":125,"fontFamily":382,"paddingTop":383,"marginTop":384},{"@type":106,"@version":107,"id":869,"meta":870,"component":871,"responsiveStyles":876},"builder-fb91943adf6149259ed9e1e6566c9afe",{"previousId":749},{"name":373,"options":872,"isRSC":118},{"darkMode":6,"maxWidth":363,"imageMaxWidth":375,"textPaddingTop":389,"title":873,"description":874,"reverse":6,"image":875},"\u003Ch2>Block the malicious action\u003C/h2>","\u003Cp>When Push detects a malicious script, it intercepts the user's action and blocks the code from being copied to the clipboard. The user is protected, the attack is stopped, and no malicious code ever reaches the endpoint. 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",[1168],{"variants":1169,"category":295,"files":1170,"subsets":1171,"family":272,"kind":273,"menu":296,"lastModified":275,"version":274},[301,302,303,304,305,306,128,307,308,309,310,311,312,313,314,315,316,317],{"100":277,"200":278,"300":279,"500":280,"600":281,"700":282,"800":283,"900":284,"800italic":285,"regular":290,"700italic":287,"200italic":291,"italic":289,"500italic":292,"600italic":294,"300italic":293,"100italic":288,"900italic":286},[298,299],"Secure shadow AI","See and control shadow AI apps in the browser.",[1175,1260],{"@type":106,"@version":107,"tagName":323,"id":1176,"meta":1177,"children":1178},"builder-a6e5717a2c914d5695058e4ee201a05d",{"previousId":1056},[1179,1195,1202,1209,1219,1228,1237,1247,1254],{"@type":106,"@version":107,"id":1180,"meta":1181,"component":1182,"responsiveStyles":1193},"builder-3e0ed678683f4a0eb7aa00253cf263b2",{"previousId":1060},{"name":327,"options":1183,"isRSC":118},{"title":1172,"description":1184,"points":1185,"image":1192},"\u003Cp>Your employees are adopting AI faster than you can track it. From native features in corporate apps to unapproved shadow tools, it’s all happening in the browser. Push detects every AI interaction in real time, letting you categorize apps and enforce acceptable use policies in the browser.\u003C/p>",[1186,1188,1190],{"item":1187},"Map every AI tool used across your workforce",{"item":1189},"Review and classify apps by sensitivity, purpose, and policy status",{"item":1191},"Enforce AI usage rules directly in the browser","https://cdn.builder.io/api/v1/image/assets%2Ff3a1111ff5be48cdbb123cd9f5795a05%2F33cf153d920f4e389f3650253577cff7",{"large":1194},{"display":121,"flexDirection":122,"position":123,"flexShrink":124,"boxSizing":125,"backgroundColor":342},{"@type":106,"@version":107,"id":1196,"meta":1197,"component":1198,"responsiveStyles":1200},"builder-76968f8471d14893b8189d75b08fb426",{"previousId":1076},{"name":346,"options":1199,"isRSC":118},{"AllPartners":41,"backgroundTransparent":6},{"large":1201},{"display":121,"flexDirection":122,"position":123,"flexShrink":124,"boxSizing":125,"backgroundColor":350},{"@type":106,"@version":107,"id":1203,"meta":1204,"component":1205,"responsiveStyles":1207},"builder-b55b9d4bc5a649d8839ce7f6c2043d95",{"previousId":1083},{"name":354,"options":1206,"isRSC":118},{"darkMode":41},{"large":1208},{"display":121,"flexDirection":122,"position":123,"flexShrink":124,"boxSizing":125},{"@type":106,"@version":107,"id":1210,"meta":1211,"component":1212,"responsiveStyles":1217},"builder-c3f38ef4d75d4989a29b5903175ed8a1",{"previousId":1090},{"name":359,"tag":359,"options":1213,"isRSC":118},{"darkMode":6,"maxWidth":363,"maxTextWidth":364,"title":1214,"description":1215,"image":1216,"reverse":6},"\u003Ch2>Use your browser to govern AI \u003C/h2>","\u003Cp>The AI footprint inside your company is bigger than you think. From text generators to meeting assistants and design copilots, employees test, adopt, and connect new tools constantly. Push shows you those tools and which users are accessing them, without relying on network scans or API integrations.\u003C/p>","https://cdn.builder.io/api/v1/image/assets%2Ff3a1111ff5be48cdbb123cd9f5795a05%2F30b43bda6f1644c19478fb1efa20050c",{"large":1218},{"display":121,"flexDirection":122,"position":123,"flexShrink":124,"boxSizing":125},{"@type":106,"@version":107,"id":1220,"meta":1221,"component":1222,"responsiveStyles":1226},"builder-90ee9cb9afc44e7f885523715bf51a53",{"previousId":1099},{"name":373,"options":1223,"isRSC":118},{"darkMode":6,"maxWidth":363,"imageMaxWidth":375,"textPaddingTop":376,"title":1224,"description":1225,"reverse":41,"image":1115},"\u003Ch2>Discover every AI tool users touch\u003C/h2>","\u003Cp>Push captures live telemetry from the browser, identifying every AI-native and AI-enhanced application users access. You’ll know which corporate identities are connected, how data flows, and what new AI apps appear across your environment. \u003C/p>",{"large":1227},{"display":121,"flexDirection":122,"position":123,"flexShrink":124,"boxSizing":125,"fontFamily":382,"paddingTop":384,"marginTop":384},{"@type":106,"@version":107,"id":1229,"meta":1230,"component":1231,"responsiveStyles":1235},"builder-9e44539fa53c4d8e87406036c921fc46",{"previousId":1109},{"name":373,"options":1232,"isRSC":118},{"darkMode":6,"maxWidth":363,"imageMaxWidth":375,"textPaddingTop":389,"title":1233,"description":1234,"reverse":6,"image":1125},"\u003Ch2>Classify and manage AI risk\u003C/h2>","\u003Cp>For apps you choose to allow, Push lets you apply custom in-browser banners. You can bulk-select categories of AI tools and require users to read and acknowledge your acceptable use policy before they proceed. This creates an auditable trail and moves policy from an easy to forget document to an active, in-workflow control.\u003C/p>",{"large":1236},{"display":121,"flexDirection":122,"position":123,"flexShrink":124,"boxSizing":125,"paddingTop":395},{"@type":106,"@version":107,"layerName":373,"id":1238,"meta":1239,"component":1240,"responsiveStyles":1245},"builder-44c1a891926f4bdeaaa37e90721fe6ac",{"previousId":1119},{"name":373,"options":1241,"isRSC":118},{"darkMode":6,"maxWidth":363,"imageMaxWidth":375,"textPaddingTop":400,"title":1242,"description":1243,"reverse":41,"image":1244},"\u003Ch2>Enforce your AI policy in the browser\u003C/h2>","\u003Cp>When an AI tool is deemed non-compliant or too risky, Push blocks it at the source. The block happens directly in the browser, preventing the user from accessing the site or submitting data. This gives you an immediate, powerful lever to stop data exfiltration and enforce a hard line on unacceptable risk.\u003C/p>","https://cdn.builder.io/api/v1/image/assets%2Ff3a1111ff5be48cdbb123cd9f5795a05%2Fa359ac1805af4e15a8a7f84632b9bb55",{"large":1246},{"display":121,"flexDirection":122,"position":123,"flexShrink":124,"boxSizing":125,"paddingTop":406},{"@type":106,"@version":107,"id":1248,"meta":1249,"component":1250,"responsiveStyles":1252},"builder-dcc906f9cbe54dc68b3c672668e7a38f",{"previousId":1129},{"name":354,"options":1251,"isRSC":118},{"darkMode":6},{"large":1253},{"display":121,"flexDirection":122,"position":123,"flexShrink":124,"boxSizing":125},{"@type":106,"@version":107,"id":1255,"component":1256,"responsiveStyles":1258},"builder-d2d64780c31b4349bc75805b23a07e38",{"name":416,"tag":416,"options":1257,"isRSC":118},{"sectionHeading":37,"customClass":418},{"large":1259},{"display":121,"flexDirection":122,"position":123,"flexShrink":124,"boxSizing":125},{"id":1261,"@type":106,"tagName":131,"properties":1262,"responsiveStyles":1263},"builder-pixel-wxx9tk70r9p",{"src":133,"aria-hidden":134,"alt":37,"role":135,"width":124,"height":124},{"large":1264},{"height":124,"width":124,"display":138,"opacity":124,"overflow":139,"pointerEvents":140},{"deviceSize":142,"location":1266},{"path":37,"query":1267},{},{},1770892957225,1764950077593,"https://cdn.builder.io/api/v1/image/assets%2Ff3a1111ff5be48cdbb123cd9f5795a05%2Fe558b8b069884037a8e6904f7ecc029c",[],{"winningTest":118,"breakpoints":1274,"originalContentId":1039,"kind":438,"lastPreviewUrl":1275,"hasLinks":6,"hasAutosaves":41},{"xsmall":57,"small":39,"medium":40},"https://pushsecurity.com/uc/shadow-ai?builder.space=f3a1111ff5be48cdbb123cd9f5795a05&builder.user.permissions=read%2Ccreate%2Cpublish%2CeditCode%2CeditDesigns%2CeditLayouts%2CeditLayers%2CeditContentPriority%2CeditFolders%2CeditProjects%2CmodifyMcpServers%2CmodifyWorkflowIntegrations%2CmodifyProjectSettings%2CconnectCodeRepository%2CcreateProjects%2CindexDesignSystems%2CsendPullRequests&builder.user.role.name=Developer&builder.user.role.id=developer&builder.cachebust=true&builder.preview=use-case-page&builder.noCache=true&builder.allowTextEdit=true&__builder_editing__=true&builder.overrides.use-case-page=b62629ce2f3741158d961cd10fe74b31&builder.overrides.b62629ce2f3741158d961cd10fe74b31=b62629ce2f3741158d961cd10fe74b31&builder.overrides.use-case-page:/uc/shadow-ai=b62629ce2f3741158d961cd10fe74b31&builder.options.includeRefs=true&builder.options.enrich=true&builder.options.locale=Default",{"_path":1277,"_dir":1278,"_draft":6,"_partial":6,"_locale":37,"sys":1279,"ogImage":118,"summary":1282,"title":1296,"subtitle":118,"metaTitle":1297,"synopsis":1298,"hashTags":118,"publishedDate":1299,"slug":1300,"tagsCollection":1301,"relatedBlogPostsCollection":1311,"authorsCollection":1674,"content":1678,"_id":3210,"_type":3211,"_source":3212,"_file":3213,"_stem":3214,"_extension":3211},"/blog/saas-has-changed-how-we-adopt-software-how-should-security-adapt","blog",{"id":1280,"publishedAt":1281},"3ic4Ok5kwIE8UuUClhPFPn","2025-01-15T14:26:48.422Z",{"json":1283},{"data":1284,"content":1285,"nodeType":1295},{},[1286],{"data":1287,"content":1288,"nodeType":1294},{},[1289],{"data":1290,"marks":1291,"value":1292,"nodeType":1293},{},[],"Employees using a new work app used to be the final step of the software-onboarding process. Now it's the first. Security teams need to regain visibility and control over company data and how it’s secured.","text","paragraph","document","SaaS sprawl isn't a problem - if you completely change your approach","SaaS sprawl must be managed with a new approach","Employees using a new work app used to be the final step of the software-onboarding process. Now it's the first. Security must adapt to secure business data. \n","2023-06-22T00:00:00.000Z","saas-has-changed-how-we-adopt-software-how-should-security-adapt",{"items":1302},[1303,1307],{"sys":1304,"name":1306},{"id":1305},"6A5RXS31ZQx3PwryGb1IMy","Browser-based attacks",{"sys":1308,"name":1310},{"id":1309},"3SA5H01UkKauuiTdt0KC6q","Shadow IT",{"items":1312},[1313],{"__typename":1314,"sys":1315,"content":1317,"title":1654,"synopsis":1655,"hashTags":118,"publishedDate":1656,"slug":1657,"tagsCollection":1658,"authorsCollection":1666},"BlogPosts",{"id":1316},"4LOMe7ez5adQtwbPireIBc",{"json":1318},{"data":1319,"content":1320,"nodeType":1295},{},[1321,1328,1352,1359,1366,1373,1380,1388,1395,1402,1409,1416,1423,1430,1437,1453,1460,1467,1474,1481,1488,1495,1515,1522,1529,1536,1543,1550,1559,1594,1602,1635],{"data":1322,"content":1323,"nodeType":1294},{},[1324],{"data":1325,"marks":1326,"value":1327,"nodeType":1293},{},[],"As part of your larger cloud security strategy, you’ve likely been asked to focus on how to secure SaaS apps used in your company. The first step to securing SaaS is getting a real sense of what platforms employees are actually using, beyond those that you already know about. Since SaaS is so easy for employees to adopt and start using without any input from IT and security, they’re likely using hundreds of SaaS apps that aren’t even on your radar. The first step in securing something is getting full visibility into what you even need to secure in the first place. ",{"data":1329,"content":1330,"nodeType":1294},{},[1331,1335,1348],{"data":1332,"marks":1333,"value":1334,"nodeType":1293},{},[],"To help guide folks through how you might do SaaS discovery on your own, we wrote an ",{"data":1336,"content":1342,"nodeType":1347},{"target":1337},{"sys":1338},{"id":1339,"type":1340,"linkType":1341},"45iZ69EdPF4629gZ6yf7p5","Link","Entry",[1343],{"data":1344,"marks":1345,"value":1346,"nodeType":1293},{},[],"article","entry-hyperlink",{"data":1349,"marks":1350,"value":1351,"nodeType":1293},{},[]," about how to manually find what apps employees are using. In it, we explored how to analyze data that you already have on hand to find the unknown apps (shadow IT) used within your business. That’s a pretty significant manual effort, though, and most security teams don’t have the resources to do it. Plus, while these manual attempts can chip away at the SaaS discovery process, none are great at giving you a comprehensive view of SaaS use, nor do they keep up with the constant influx of apps employees are signing up for daily. ",{"data":1353,"content":1354,"nodeType":1294},{},[1355],{"data":1356,"marks":1357,"value":1358,"nodeType":1293},{},[],"To get truly broad coverage of what SaaS employees are using, you need a large dataset of SaaS apps, the domains associated with them, and this dataset must constantly be updated and expanded to include new apps that are launched every day. ",{"data":1360,"content":1361,"nodeType":1294},{},[1362],{"data":1363,"marks":1364,"value":1365,"nodeType":1293},{},[],"Unless you can find such a dataset, you must create it. And creating a constantly updated dataset is no small undertaking. That’s why there are so many off-the-shelf solutions and tools that focus solely on SaaS discovery these days. Many say that they are full-scale SaaS security platforms, but what that means isn’t always clear, even after reading product marketing materials. If you were to look at a venn diagram of “SaaS security platforms,” you’d have a giant mess of interlocking circles, with some shared activities amongst all (or most) tools and then vastly different features from that core functionality.",{"data":1367,"content":1368,"nodeType":1294},{},[1369],{"data":1370,"marks":1371,"value":1372,"nodeType":1293},{},[],"How “good” they are at SaaS discovery really depends on what data they’re using, what they have access to within your environment, the quality of their proprietary datasets (breadth, depth, and timeliness of that data), and how they work with your existing data and tools. To help navigate this mess, we’re sharing some pros and cons of the categories of commercial tools on the market.",{"data":1374,"content":1375,"nodeType":1294},{},[1376],{"data":1377,"marks":1378,"value":1379,"nodeType":1293},{},[],"To determine which solution you need, you need to consider your tech stack, your specific needs, your risk tolerance, and your short and long term objectives. In this article, we’ll break down some major use cases and match them up with what solutions make the most sense to address them.",{"data":1381,"content":1382,"nodeType":1387},{},[1383],{"data":1384,"marks":1385,"value":1386,"nodeType":1293},{},[],"You’re a large enterprise interested in securing core SaaS platforms","heading-2",{"data":1389,"content":1390,"nodeType":1294},{},[1391],{"data":1392,"marks":1393,"value":1394,"nodeType":1293},{},[],"\nWorking to only secure 20 or so core applications that have already been sanctioned by the security team? A cloud security posture management (CSPM) or SaaS security posture management (SSPM) solution might be the answer you’re looking for, particularly if you’re on the highest tier license for those apps. ",{"data":1396,"content":1397,"nodeType":1294},{},[1398],{"data":1399,"marks":1400,"value":1401,"nodeType":1293},{},[],"You can make the most of these tools during in-depth investigations or threat hunting exercises. Leverage them to enforce custom SaaS or cloud app policies as well. The caveat with this one is that you’ll need a fairly sophisticated security team to manage, customize, and run SSPM and CSPM tools.",{"data":1403,"content":1404,"nodeType":1294},{},[1405],{"data":1406,"marks":1407,"value":1408,"nodeType":1293},{},[],"An ideal environment for these solutions is one that has a full SOC capability so that you extend your existing security monitoring and threat hunting coverage into these core SaaS platforms. You’ll be able to secure a small handful of your business critical applications as long as they’re large and well-established platforms. ",{"data":1410,"content":1411,"nodeType":1294},{},[1412],{"data":1413,"marks":1414,"value":1415,"nodeType":1293},{},[],"The reason you’ll need top-level licenses and well-established SaaS platforms to make these solutions work is because they rely on API data from those SaaS platforms. Those mature APIs provide necessary information about those core apps that CSPMs and SSPMs use to provide security insights you need to manage the risks. Unfortunately, they won’t cover the dozens of smaller SaaS apps most organizations use, and are normally only available on top license tiers.",{"data":1417,"content":1418,"nodeType":1387},{},[1419],{"data":1420,"marks":1421,"value":1422,"nodeType":1293},{},[],"You’re a more traditional, on-prem enterprise interested in blocking unsanctioned SaaS",{"data":1424,"content":1425,"nodeType":1294},{},[1426],{"data":1427,"marks":1428,"value":1429,"nodeType":1293},{},[],"If your environment is traditional on-site internal networks and you have mature gateway monitoring technology in place already, a cloud access security broker (CASB) may be your best path to securing cloud apps. CASBs work best if you have no employees working from home or on the road or you’re forcing employees to only access work platforms and internet browsers through your corporate VPN.",{"data":1431,"content":1432,"nodeType":1294},{},[1433],{"data":1434,"marks":1435,"value":1436,"nodeType":1293},{},[],"CASBs typically pull network data such as DNS, SASE, VPN, proxy, and firewall logs. They may also require that you install an agent on each employees’ devices if you want coverage when they are out of the office. ",{"data":1438,"content":1439,"nodeType":1294},{},[1440,1444,1449],{"data":1441,"marks":1442,"value":1443,"nodeType":1293},{},[],"With those data sources, they provide good aggregate information about SaaS platforms that are accessed. What they ",{"data":1445,"marks":1446,"value":1448,"nodeType":1293},{},[1447],{"type":312},"can’t do well",{"data":1450,"marks":1451,"value":1452,"nodeType":1293},{},[]," is provide any insight into how the SaaS app is being used, by which employees (you typically get IP addresses not user names), and for what purpose - as an example, they are typically not able to tell the difference between opening a SaaS product’s homepage, or actually logging into the application - so you are going to have a fairly large number of false positives. ",{"data":1454,"content":1455,"nodeType":1294},{},[1456],{"data":1457,"marks":1458,"value":1459,"nodeType":1293},{},[],"A CASB also really makes sense if you’re forced into complying with strict regulatory requirements to block everything until you’re able to do an in-depth due diligence process on each app. If your goal (or need) is to block access to unknown, unvetted, or unsanctioned SaaS at the network level with no exceptions, a CASB might be for you.",{"data":1461,"content":1462,"nodeType":1387},{},[1463],{"data":1464,"marks":1465,"value":1466,"nodeType":1293},{},[],"You’re a cloud-native company who wants to enable SaaS without introducing too much risk",{"data":1468,"content":1469,"nodeType":1294},{},[1470],{"data":1471,"marks":1472,"value":1473,"nodeType":1293},{},[],"For cloud-native companies that need better coverage, and are looking for more nuanced controls than network-level blocking, a solution that discovers and secures SaaS through the browser is the way to go. Since employees access SaaS through their browser, it’s a logical step to collect data about who is using what apps through a browser extension. ",{"data":1475,"content":1476,"nodeType":1294},{},[1477],{"data":1478,"marks":1479,"value":1480,"nodeType":1293},{},[],"The browser approach lets you do true SaaS discovery - so you can find what employees are actually using (not just accessing) and then go about securing those apps. You also don’t need to do much in terms of managing a browser-based solution once it’s set up. It simply runs in the background and surfaces employee SaaS use data into a dashboard. ",{"data":1482,"content":1483,"nodeType":1294},{},[1484],{"data":1485,"marks":1486,"value":1487,"nodeType":1293},{},[],"By combining browser-level data and robust security APIs from those core business platforms that SSPMs typically tap into, you can get broad visibility of SaaS use in your company for those large in number, but less mature, more up-and-coming apps, and the depth of security data you need for those few core apps that most employees are using. ",{"data":1489,"content":1490,"nodeType":1294},{},[1491],{"data":1492,"marks":1493,"value":1494,"nodeType":1293},{},[],"The other key benefit of a browser-based approach for SaaS discovery is that you can get incredibly powerful data about who is using the app, how they’re using it, if they’re using security features such as MFA, if they’re reusing passwords across multiple apps, if they’re sharing passwords, when they’ve used it last, and so on. That data is critical when it comes to securing SaaS because the devil truly is in the details. ",{"data":1496,"content":1497,"nodeType":1294},{},[1498,1502,1511],{"data":1499,"marks":1500,"value":1501,"nodeType":1293},{},[],"If we’ve piqued your interest and you’re curious to see what we can discover about SaaS in your business, ",{"data":1503,"content":1505,"nodeType":1510},{"uri":1504},"https://login.pushsecurity.com/",[1506],{"data":1507,"marks":1508,"value":1509,"nodeType":1293},{},[],"try the free browser extension","hyperlink",{"data":1512,"marks":1513,"value":1514,"nodeType":1293},{},[],". ",{"data":1516,"content":1517,"nodeType":1387},{},[1518],{"data":1519,"marks":1520,"value":1521,"nodeType":1293},{},[],"Consider their data sources  ",{"data":1523,"content":1524,"nodeType":1294},{},[1525],{"data":1526,"marks":1527,"value":1528,"nodeType":1293},{},[],"The critical thing to understand when you’re evaluating if a solution will work for you would be understanding what their data sources are, what weaknesses those data sources inherently have, and what aligns best with your goals. We’ve tried to surface some of that information within the use cases in this article.",{"data":1530,"content":1531,"nodeType":1294},{},[1532],{"data":1533,"marks":1534,"value":1535,"nodeType":1293},{},[],"So if you’re looking at an EDR that says they can discover SaaS usage, they’ll likely be leveraging endpoint data to detect SaaS use. If you’re looking at CASBs that integrate with your proxy, they’re probably looking at network level data – you get the idea.  ",{"data":1537,"content":1538,"nodeType":1387},{},[1539],{"data":1540,"marks":1541,"value":1542,"nodeType":1293},{},[],"Conclusion",{"data":1544,"content":1545,"nodeType":1294},{},[1546],{"data":1547,"marks":1548,"value":1549,"nodeType":1293},{},[],"To wrap this up, we’re going to summarize some key points and provide some questions to ask yourself, your team, or even the vendor of the solution you’re evaluating, as you consider what combination of efforts or what tool is right for you. ",{"data":1551,"content":1552,"nodeType":1294},{},[1553],{"data":1554,"marks":1555,"value":1558,"nodeType":1293},{},[1556],{"type":1557},"bold","Does this solution provide SaaS discovery?",{"data":1560,"content":1561,"nodeType":1593},{},[1562,1573,1583],{"data":1563,"content":1564,"nodeType":1572},{},[1565],{"data":1566,"content":1567,"nodeType":1294},{},[1568],{"data":1569,"marks":1570,"value":1571,"nodeType":1293},{},[],"Will this tool find what SaaS apps employees are using, including those you don’t already know about? If so, how? ","list-item",{"data":1574,"content":1575,"nodeType":1572},{},[1576],{"data":1577,"content":1578,"nodeType":1294},{},[1579],{"data":1580,"marks":1581,"value":1582,"nodeType":1293},{},[],"Will the tool be able to differentiate between a user visiting a SaaS website, and actually logging into the app? How will it determine who the user is?",{"data":1584,"content":1585,"nodeType":1572},{},[1586],{"data":1587,"content":1588,"nodeType":1294},{},[1589],{"data":1590,"marks":1591,"value":1592,"nodeType":1293},{},[],"If the tool doesn’t provide you with SaaS discovery (finding Shadow IT and the apps employees are using that aren’t on your radar), how will you deal with those apps employees are using without your knowledge?","unordered-list",{"data":1595,"content":1596,"nodeType":1294},{},[1597],{"data":1598,"marks":1599,"value":1601,"nodeType":1293},{},[1600],{"type":1557},"Does the tool provide enough context so you can manage SaaS risk?",{"data":1603,"content":1604,"nodeType":1593},{},[1605,1615,1625],{"data":1606,"content":1607,"nodeType":1572},{},[1608],{"data":1609,"content":1610,"nodeType":1294},{},[1611],{"data":1612,"marks":1613,"value":1614,"nodeType":1293},{},[],"Are you getting context about how your users are using apps (are they logging in with social logins or passwords, do they have MFA enabled, are they admins on the app, etc.), or is it only providing generic information about the app?",{"data":1616,"content":1617,"nodeType":1572},{},[1618],{"data":1619,"content":1620,"nodeType":1294},{},[1621],{"data":1622,"marks":1623,"value":1624,"nodeType":1293},{},[],"How will you engage employees that already rely on these SaaS platforms, or want to adopt new apps, can you handle that though email or in-person - or do you need something more scalable?",{"data":1626,"content":1627,"nodeType":1572},{},[1628],{"data":1629,"content":1630,"nodeType":1294},{},[1631],{"data":1632,"marks":1633,"value":1634,"nodeType":1293},{},[],"Do you need the ability to apply progressive controls, or simply need the ability to block apps entirely?",{"data":1636,"content":1637,"nodeType":1294},{},[1638,1642,1650],{"data":1639,"marks":1640,"value":1641,"nodeType":1293},{},[],"\nIf you aren’t sure about these questions, why not consider what a ",{"data":1643,"content":1645,"nodeType":1510},{"uri":1644},"/product",[1646],{"data":1647,"marks":1648,"value":1649,"nodeType":1293},{},[],"user-powered security approach",{"data":1651,"marks":1652,"value":1653,"nodeType":1293},{},[]," might look like for your organization.","How to find the right SaaS security solution for your organization ","In this guide, we’ll break down some major SaaS use cases and match them up with solutions that can address them, covering pros and cons for each.\n","2022-07-25T00:00:00.000Z","how-to-find-the-right-saas-security-solution-for-your-organization",{"items":1659},[1660,1662],{"sys":1661,"name":1310},{"id":1309},{"sys":1663,"name":1665},{"id":1664},"1gZi8NrRy2v9OqPV7C4dwD","Risk management",{"items":1667},[1668],{"fullName":1669,"firstName":1670,"jobTitle":1671,"profilePicture":1672},"Jacques Louw","Jacques","Co-founder / CRO",{"url":1673},"https://images.ctfassets.net/y1cdw1ablpvd/39m8bektV23lnCRcEq0G8h/2a08f6276a50744f1a4b499b273f6bb2/Push_Founders_at_Cahoots_October_28_2022_by_Doug_Coombe-21.jpg",{"items":1675},[1676],{"fullName":1669,"firstName":1670,"jobTitle":1671,"profilePicture":1677},{"url":1673},{"json":1679,"links":3143},{"nodeType":1295,"data":1680,"content":1681},{},[1682,1690,1697,1704,1711,1718,1725,1732,1739,1782,1789,1796,1803,1810,1817,1824,1831,1838,1845,1853,1860,1867,1874,1881,1888,1895,1902,1923,1929,1936,1943,1955,1963,1970,1976,1983,1990,1996,2003,2012,2028,2052,2059,2066,2073,2080,2086,2093,2100,2107,2114,2121,2128,2148,2155,2162,2169,2176,2192,2225,2234,2241,2248,2255,2262,2269,2276,2283,2289,2296,2303,2310,2317,2324,2331,2351,2358,2364,2371,2394,2401,2408,2441,2448,2455,2462,2469,2482,2489,2560,2567,2574,2597,2603,2610,2617,2624,2657,2664,3064,3071,3090,3097,3106,3122,3129,3136],{"nodeType":1683,"data":1684,"content":1685},"heading-1",{},[1686],{"nodeType":1293,"value":1687,"marks":1688,"data":1689},"Introduction",[],{},{"nodeType":1294,"data":1691,"content":1692},{},[1693],{"nodeType":1293,"value":1694,"marks":1695,"data":1696},"Employees using a new work app used to be the final step of the software-onboarding process. ",[],{},{"nodeType":1294,"data":1698,"content":1699},{},[1700],{"nodeType":1293,"value":1701,"marks":1702,"data":1703},"Now it's the first. ",[],{},{"nodeType":1294,"data":1705,"content":1706},{},[1707],{"nodeType":1293,"value":1708,"marks":1709,"data":1710},"SaaS vendors bypass IT and security and hook employees with free apps and trials. This has led to sensitive data on shadow SaaS applications (more on this later) that is accessible via unmanaged cloud accounts (accounts that aren’t protected by SSO or logged into via social login accounts). Attackers exploit this unmonitored attack surface with new takes on old techniques that are going undetected.",[],{},{"nodeType":1294,"data":1712,"content":1713},{},[1714],{"nodeType":1293,"value":1715,"marks":1716,"data":1717},"Employees self-adopting apps might sound like a security nightmare, but it doesn’t have to be. In fact, it can be a really good thing that enables employees to be more productive and your business to be more competitive. And, frankly, there’s no way to stop it without causing a SaaS sprawl issue. ",[],{},{"nodeType":1294,"data":1719,"content":1720},{},[1721],{"nodeType":1293,"value":1722,"marks":1723,"data":1724},"What’s clear is that this new landscape has fundamentally changed the way software is brought into the business. The days of security acting as a gatekeeper that all apps must pass through before they can touch live data are over. The market forces driving self-service apps aren’t stopping, so the security industry needs to adapt.",[],{},{"nodeType":1294,"data":1726,"content":1727},{},[1728],{"nodeType":1293,"value":1729,"marks":1730,"data":1731},"Security teams need to regain visibility and control over company data and how it’s secured. ",[],{},{"nodeType":1294,"data":1733,"content":1734},{},[1735],{"nodeType":1293,"value":1736,"marks":1737,"data":1738},"In this guide I’ll show security teams: ",[],{},{"nodeType":1593,"data":1740,"content":1741},{},[1742,1752,1762,1772],{"nodeType":1572,"data":1743,"content":1744},{},[1745],{"nodeType":1294,"data":1746,"content":1747},{},[1748],{"nodeType":1293,"value":1749,"marks":1750,"data":1751},"What’s driving employee app self-adoption and the impact on security teams",[],{},{"nodeType":1572,"data":1753,"content":1754},{},[1755],{"nodeType":1294,"data":1756,"content":1757},{},[1758],{"nodeType":1293,"value":1759,"marks":1760,"data":1761},"Why the go-to solutions of policies and tools that block access to unsanctioned apps don’t work",[],{},{"nodeType":1572,"data":1763,"content":1764},{},[1765],{"nodeType":1294,"data":1766,"content":1767},{},[1768],{"nodeType":1293,"value":1769,"marks":1770,"data":1771},"What new approaches can work and how to apply them",[],{},{"nodeType":1572,"data":1773,"content":1774},{},[1775],{"nodeType":1294,"data":1776,"content":1777},{},[1778],{"nodeType":1293,"value":1779,"marks":1780,"data":1781},"The two aspects to address when securing SaaS and managing risk ",[],{},{"nodeType":1294,"data":1783,"content":1784},{},[1785],{"nodeType":1293,"value":1786,"marks":1787,"data":1788},"At the end of this book, we’ll link to a guide filled with practical guidance on how to manage those risks and quickly reduce your risk exposure. In that guide, we’ll also cover which data sources are available for SaaS security and why the choice is crucial.",[],{},{"nodeType":1294,"data":1790,"content":1791},{},[1792],{"nodeType":1293,"value":1793,"marks":1794,"data":1795},"The guidance provided here has been developed after talking with security leaders and CISOs that are already successfully embracing SaaS self-adoption while keeping a handle on risks. There are too many folks here to thank personally, but if you recognize some of this from our discussions, please accept my thanks, and hopefully there’s something new and useful here for you as well!",[],{},{"nodeType":1683,"data":1797,"content":1798},{},[1799],{"nodeType":1293,"value":1800,"marks":1801,"data":1802},"Why is it so easy for employees to self-adopt new apps without IT?",[],{},{"nodeType":1387,"data":1804,"content":1805},{},[1806],{"nodeType":1293,"value":1807,"marks":1808,"data":1809},"Memories of a simpler time",[],{},{"nodeType":1294,"data":1811,"content":1812},{},[1813],{"nodeType":1293,"value":1814,"marks":1815,"data":1816},"Before cloud computing was a thing, IT teams procured and managed hardware, software, networks and services for their businesses. The business was dependent on IT deploying new software across their on-prem network and managing it, so it was nearly impossible to bypass them. They became, in effect, the gatekeepers to the business’ IT environment. The onboarding process typically looked something like this:",[],{},{"nodeType":1818,"data":1819,"content":1823},"embedded-entry-block",{"target":1820},{"sys":1821},{"id":1822,"type":1340,"linkType":1341},"1Dw4V0Fd0wI8yB6juzyWjg",[],{"nodeType":1294,"data":1825,"content":1826},{},[1827],{"nodeType":1293,"value":1828,"marks":1829,"data":1830},"IT asked Security to review a new app and its vendor to identify risks and determine if it should be adopted. At this point, security would specify which controls were required for it to be used securely. This all happened  before an app touched their network and interacted with any live data.",[],{},{"nodeType":1294,"data":1832,"content":1833},{},[1834],{"nodeType":1293,"value":1835,"marks":1836,"data":1837},"In return, Security could rely on IT to give them accurate information about all the businesses’ technology assets that needed to be protected. This process gave both teams great visibility across their total IT environment. Security and IT could maintain a high degree of control over how technology was used. ",[],{},{"nodeType":1294,"data":1839,"content":1840},{},[1841],{"nodeType":1293,"value":1842,"marks":1843,"data":1844},"In other words, life was wonderful and no one ever got hacked (maybe, it’s hard to remember now). Then the cloud happened and ruined everything.",[],{},{"nodeType":1294,"data":1846,"content":1847},{},[1848],{"nodeType":1293,"value":1849,"marks":1850,"data":1852},"Clearly I’m joking, but while very few orgs got it perfect, it was “good enough” at providing process-driven visibility of what enterprise software was being deployed for most.",[1851],{"type":312},{},{"nodeType":1387,"data":1854,"content":1855},{},[1856],{"nodeType":1293,"value":1857,"marks":1858,"data":1859},"The birth of the “as-a-Service” era",[],{},{"nodeType":1294,"data":1861,"content":1862},{},[1863],{"nodeType":1293,"value":1864,"marks":1865,"data":1866},"I jest, the cloud hasn’t ruined everything. It gave organizations the opportunity to be faster, more flexible and more efficient. Businesses no longer had to buy and manage all their own infrastructure and apps, they could just pay for what they used when they needed it. It led to a wave of “as-a-service” business models that stretched across infrastructure, platforms and software. ",[],{},{"nodeType":1294,"data":1868,"content":1869},{},[1870],{"nodeType":1293,"value":1871,"marks":1872,"data":1873},"Thousands of new software-as-a-service (SaaS) companies emerged with high quality apps that were easy to use over the internet. Essentially SaaS created software employees could use on-demand, which was a huge departure from the old days when IT and Security would do loads of security vetting upfront because they knew they’d be stuck with the software for years after deploying.",[],{},{"nodeType":1294,"data":1875,"content":1876},{},[1877],{"nodeType":1293,"value":1878,"marks":1879,"data":1880},"Leveraging great on-demand software tools boosted employee productivity and made their businesses more competitive. Tech-savvy employees, used to subscribing to on-demand software services in their personal lives, started to demand more autonomy over the technology they use at work. They were no longer satisfied with the generic suite of programs that IT could provide for them. Instead, they wanted the specialist tools designed and built for people like them by people like them. ",[],{},{"nodeType":1294,"data":1882,"content":1883},{},[1884],{"nodeType":1293,"value":1885,"marks":1886,"data":1887},"Despite users loving the software once they tried it, SaaS vendors were struggling to sell into large organizations with complicated procurement processes - it was too difficult to get their software in user's hands, and got more difficult the more niche and specialized the app was.",[],{},{"nodeType":1387,"data":1889,"content":1890},{},[1891],{"nodeType":1293,"value":1892,"marks":1893,"data":1894},"The rise of Product-Led Growth",[],{},{"nodeType":1294,"data":1896,"content":1897},{},[1898],{"nodeType":1293,"value":1899,"marks":1900,"data":1901},"Enter Wes Bush, a young SaaS marketer who published his book Product Led Growth in 2019. In it, he showed SaaS vendors how they can increase their sales revenues while reducing their sales cycles and costs by using their products as their primary go-to-market vehicle, as opposed to traditional sales teams. ",[],{},{"nodeType":1294,"data":1903,"content":1904},{},[1905,1909,1919],{"nodeType":1293,"value":1906,"marks":1907,"data":1908},"The premise is simple; prospective customers prefer to experience the value of a product rather than be told about it by sales people. Back in 2015 Forrester ",[],{},{"nodeType":1510,"data":1910,"content":1912},{"uri":1911},"https://www.forrester.com/blogs/15-04-14-death_of_a_b2b_salesman/",[1913],{"nodeType":1293,"value":1914,"marks":1915,"data":1918},"reported",[1916],{"type":1917},"underline",{},{"nodeType":1293,"value":1920,"marks":1921,"data":1922}," that 75% of B2B buyers prefer a sales-rep-free buying process. The book became a phenomenon within the SaaS industry. Product-led growth (PLG) is now the norm for SaaS companies, and around 60% of SaaS companies now use PLG and that’s only going to increase.",[],{},{"nodeType":1818,"data":1924,"content":1928},{"target":1925},{"sys":1926},{"id":1927,"type":1340,"linkType":1341},"747PuaJ26IbolPB1ugxd2h",[],{"nodeType":1294,"data":1930,"content":1931},{},[1932],{"nodeType":1293,"value":1933,"marks":1934,"data":1935},"Why is PLG turning software adoption on its head? In order to establish a PLG go-to-market motion, SaaS vendors need end users to try their product, either as a free trial or a free version of the app, and quickly experience value from it so  they’re motivated to champion the internal business case through to a successful purchase. ",[],{},{"nodeType":1294,"data":1937,"content":1938},{},[1939],{"nodeType":1293,"value":1940,"marks":1941,"data":1942},"PLG not only relies upon end users as the initial adopters of a new app, but for them to experience meaningful value during that initial experience. This nearly always necessitates that the new app interacts with real data in a live environment. What’s more, it’s only the apps that end users want to use in a paid tier that are likely to ever get submitted to the app-onboarding process. The freemium and trial versions of apps that are just tried out are unlikely to ever be presented to IT and security. ",[],{},{"nodeType":1294,"data":1944,"content":1945},{},[1946,1950],{"nodeType":1293,"value":1947,"marks":1948,"data":1949},"This obviously poses a problem from an IT and security standpoint.",[],{},{"nodeType":1293,"value":1951,"marks":1952,"data":1954}," ",[1953],{"type":1557},{},{"nodeType":1294,"data":1956,"content":1957},{},[1958],{"nodeType":1293,"value":1959,"marks":1960,"data":1962},"SaaS vendors are deliberately bypassing the traditional software procurement processes that used to give IT and security teams visibility of the third party apps that had their data. ",[1961],{"type":1557},{},{"nodeType":1294,"data":1964,"content":1965},{},[1966],{"nodeType":1293,"value":1967,"marks":1968,"data":1969},"Instead, SaaS vendors are directly targeting employees with their apps and encouraging them to plug them straight into live environments before they’ve been vetted. Software onboarding now looks a lot more like this:",[],{},{"nodeType":1818,"data":1971,"content":1975},{"target":1972},{"sys":1973},{"id":1974,"type":1340,"linkType":1341},"61Oj6GzX4amLxEJ5fPDJCq",[],{"nodeType":1387,"data":1977,"content":1978},{},[1979],{"nodeType":1293,"value":1980,"marks":1981,"data":1982},"IT and security teams might be the last to know about PLG and miss the scale of the change",[],{},{"nodeType":1294,"data":1984,"content":1985},{},[1986],{"nodeType":1293,"value":1987,"marks":1988,"data":1989},"IT & security folks are usually ahead of the curve when it comes to technology shifts, but in this case many might have missed the scale or speed of the change. That’s because IT and security tools are among the least product-led of any sector. Most of our industry’s tools require heavy integrations, complicated setup, agent deployments, and so on. ",[],{},{"nodeType":1818,"data":1991,"content":1995},{"target":1992},{"sys":1993},{"id":1994,"type":1340,"linkType":1341},"2ldVELsUQIU0xaPSPJyXBR",[],{"nodeType":1294,"data":1997,"content":1998},{},[1999],{"nodeType":1293,"value":2000,"marks":2001,"data":2002},"Unfortunately, few security companies are making products as easy to set up and use as new tools for marketing, sales, finance, development, engineering design, legal, HR, and basically every other sector that can’t rely on a technical first user. ",[],{},{"nodeType":1294,"data":2004,"content":2005},{},[2006],{"nodeType":1293,"value":2007,"marks":2008,"data":2011},"This leads to a misconception in IT and Security teams that self-adopted apps are fringe and don’t contain significant sensitive data.",[2009,2010],{"type":312},{"type":1557},{},{"nodeType":1294,"data":2013,"content":2014},{},[2015,2019,2024],{"nodeType":1293,"value":2016,"marks":2017,"data":2018},"Most concerning for security teams is that ",[],{},{"nodeType":1293,"value":2020,"marks":2021,"data":2023},"the sheer number of apps in use has increased dramatically",[2022],{"type":1557},{},{"nodeType":1293,"value":2025,"marks":2026,"data":2027}," and will continue to do so. There are a couple reasons for this: ",[],{},{"nodeType":2029,"data":2030,"content":2031},"ordered-list",{},[2032,2042],{"nodeType":1572,"data":2033,"content":2034},{},[2035],{"nodeType":1294,"data":2036,"content":2037},{},[2038],{"nodeType":1293,"value":2039,"marks":2040,"data":2041},"The big old monolithic on-prem software is being replaced not by a single SaaS app, but an ecosystem of specialized apps. Each new app integrates and extends the functionality as the team using the stack learns what they need, so there is a one-to-many shift happening. ",[],{},{"nodeType":1572,"data":2043,"content":2044},{},[2045],{"nodeType":1294,"data":2046,"content":2047},{},[2048],{"nodeType":1293,"value":2049,"marks":2050,"data":2051},"Since apps are virtually zero-maintenance these days, the operating cost (if not the licensing cost) of running multiple apps is almost the same as one (compared to on-prem apps), so duplicate apps are far less of a problem. This also makes them pretty common and further multiplies the number of apps and vendors.",[],{},{"nodeType":1683,"data":2053,"content":2054},{},[2055],{"nodeType":1293,"value":2056,"marks":2057,"data":2058},"The impact of self-adoption on security",[],{},{"nodeType":1387,"data":2060,"content":2061},{},[2062],{"nodeType":1293,"value":2063,"marks":2064,"data":2065},"Loss of visibility",[],{},{"nodeType":1294,"data":2067,"content":2068},{},[2069],{"nodeType":1293,"value":2070,"marks":2071,"data":2072},"We’ve seen how SaaS vendors' move to PLG has led to greater employee self-adoption of work apps that don’t require IT or Security to be involved. The direct consequence of this is that Security teams have lost process-driven visibility of their company’s SaaS estate. This problem is often called “Shadow SaaS.” It is also the first problem to solve -  the old adage “you can’t secure what you don’t know about” is as true in the SaaS world as it is in any other security domain.",[],{},{"nodeType":1294,"data":2074,"content":2075},{},[2076],{"nodeType":1293,"value":2077,"marks":2078,"data":2079},"The lack of visibility means many IT and security teams missed the explosion of SaaS apps, plugins, extensions, and integrations that make up the modern IT stack.  More crucially, they’ve missed the movement of company data into these apps. Complicating matters further, many of these apps are duplicate, abandoned or unmanaged - an issue often called “SaaS sprawl.”",[],{},{"nodeType":1818,"data":2081,"content":2085},{"target":2082},{"sys":2083},{"id":2084,"type":1340,"linkType":1341},"5NfrrDeIPs7TE213UYly7E",[],{"nodeType":1387,"data":2087,"content":2088},{},[2089],{"nodeType":1293,"value":2090,"marks":2091,"data":2092},"Increasing incidents and impacts",[],{},{"nodeType":1294,"data":2094,"content":2095},{},[2096],{"nodeType":1293,"value":2097,"marks":2098,"data":2099},"Though security teams have lost direct visibility, they’ve not lost complete visibility and many are finding out about at least a fraction of these apps - typically by working with finance teams once employees want apps to go from free-tier to licensed plans. And all too often, security teams find out about shadow SaaS apps in the worst way possible - when something has already gone wrong and security is asked to respond to an incident on a SaaS platform.",[],{},{"nodeType":1294,"data":2101,"content":2102},{},[2103],{"nodeType":1293,"value":2104,"marks":2105,"data":2106},"In both cases, security is getting visibility too late to be of much value. Once a team has been using an app (even on a free tier) for a year, there is very little Security can do that will convince them to move to a more secure app, or for multiple teams to use a single app. Typically, this intervention from Security needs to happen very early - long before finance is involved - in order to make a positive impact. ",[],{},{"nodeType":1294,"data":2108,"content":2109},{},[2110],{"nodeType":1293,"value":2111,"marks":2112,"data":2113},"Incident Response is necessary, of course, when a SaaS account is breached (or an ex-employee SaaS account that was never properly offboarded), but cannot recover the lost data after the proverbial horse has bolted. It’s now possible to get into the process early, so security teams can get ahead of the problem to reduce the risk.",[],{},{"nodeType":1294,"data":2115,"content":2116},{},[2117],{"nodeType":1293,"value":2118,"marks":2119,"data":2120},"Another situation that is increasingly pressing, and difficult for security teams to deal with is the increasingly regular: “App X has just had a major breach, are we using AppX, is any of our data there?” It’s an embarrassing situation to not be able to answer these questions.",[],{},{"nodeType":1387,"data":2122,"content":2123},{},[2124],{"nodeType":1293,"value":2125,"marks":2126,"data":2127},"Core problem",[],{},{"nodeType":1294,"data":2129,"content":2130},{},[2131,2135,2144],{"nodeType":1293,"value":2132,"marks":2133,"data":2134},"Once teams get visibility into the scope of the Shadow SaaS and sprawl problem, they find that Security no longer dictates the pace of adoption. They’re also typically surprised by the sheer volume of apps employees have adopted. A ",[],{},{"nodeType":1510,"data":2136,"content":2138},{"uri":2137},"https://ascendixtech.com/number-saas-companies-statistics/",[2139],{"nodeType":1293,"value":2140,"marks":2141,"data":2143},"report from Ascendix",[2142],{"type":1917},{},{"nodeType":1293,"value":2145,"marks":2146,"data":2147}," claims that “by the end of 2023, there will be anywhere from 30,000-72,000 SaaS companies in operation.” Clearly these aren’t all work apps or hyper specialized, but there should be no doubt that we aren’t talking about a few dozen apps being adopted.",[],{},{"nodeType":1294,"data":2149,"content":2150},{},[2151],{"nodeType":1293,"value":2152,"marks":2153,"data":2154},"Once teams get visibility of the pace that news apps are added they realize they need to risk assess dozens of apps a month instead of the dozen a year that were going through IT in the old, managed and controlled process. To deal with this massive influx of new apps, security teams feel they must either radically increase the headcount, cut corners or drastically increase acceptable risk levels for data security. None of these are pleasant options.",[],{},{"nodeType":1387,"data":2156,"content":2157},{},[2158],{"nodeType":1293,"value":2159,"marks":2160,"data":2161},"Temptation to revert to the old ways of block-first",[],{},{"nodeType":1294,"data":2163,"content":2164},{},[2165],{"nodeType":1293,"value":2166,"marks":2167,"data":2168},"When the idea of the options above proves daunting or impossible, Security often tries to revert to the old process - regain the ability to set the pace of adoption by re-establishing the gate. Practically, this means that you’re deploying technical controls to try block all SaaS apps until they are approved (and marked as allowed) by IT or Security. Cloud Access Security Brokers (CASBs) were built to do exactly this - help security teams control (and block) access to “unsanctioned” SaaS that IT hasn’t approved (incidentally I think this explains why the CASB segment has failed). ",[],{},{"nodeType":1294,"data":2170,"content":2171},{},[2172],{"nodeType":1293,"value":2173,"marks":2174,"data":2175},"Technically, this makes total sense. But the unforeseen consequence is that it positions Security as blockers (aka the “department of no”), and puts them at odds with the rest of the business, rather than working towards a shared goal. ",[],{},{"nodeType":1294,"data":2177,"content":2178},{},[2179,2183,2188],{"nodeType":1293,"value":2180,"marks":2181,"data":2182},"This block-everything-until-security-approves-it position requires incredible executive support to maintain. For all but the most risk-sensitive organizations (read .gov), this position also normalizes employee behavior to bypass Security in favor of working quickly and effectively. In the end, Security actually ",[],{},{"nodeType":1293,"value":2184,"marks":2185,"data":2187},"loses visibility",[2186],{"type":312},{},{"nodeType":1293,"value":2189,"marks":2190,"data":2191}," into employee SaaS use and effectively loses control, rather than locking it down. On behalf of all the employees out there, I want to make a point to say employees aren’t trying to break rules Security put in place, they’re just trying to get their jobs done, and might try and find ways around things they see as unreasonably slowing them down or preventing them from reaching their targets. Seen in this light, it’s no surprise that:",[],{},{"nodeType":1593,"data":2193,"content":2194},{},[2195,2205,2215],{"nodeType":1572,"data":2196,"content":2197},{},[2198],{"nodeType":1294,"data":2199,"content":2200},{},[2201],{"nodeType":1293,"value":2202,"marks":2203,"data":2204},"If you block websites, employees bypass network controls, ",[],{},{"nodeType":1572,"data":2206,"content":2207},{},[2208],{"nodeType":1294,"data":2209,"content":2210},{},[2211],{"nodeType":1293,"value":2212,"marks":2213,"data":2214},"if you block social logins, employees use passwords, ",[],{},{"nodeType":1572,"data":2216,"content":2217},{},[2218],{"nodeType":1294,"data":2219,"content":2220},{},[2221],{"nodeType":1293,"value":2222,"marks":2223,"data":2224},"if you stop them using work devices to sign up to apps, they use personal devices.",[],{},{"nodeType":1294,"data":2226,"content":2227},{},[2228],{"nodeType":1293,"value":2229,"marks":2230,"data":2233},"Each blocking action leads to a worse security outcome, and blinds the security team further - losing control rather than regaining it.",[2231,2232],{"type":312},{"type":1557},{},{"nodeType":1294,"data":2235,"content":2236},{},[2237],{"nodeType":1293,"value":2238,"marks":2239,"data":2240},"You can attempt to delay this process by blocking, or you can adapt.",[],{},{"nodeType":1387,"data":2242,"content":2243},{},[2244],{"nodeType":1293,"value":2245,"marks":2246,"data":2247},"Surely there’s a better way",[],{},{"nodeType":1294,"data":2249,"content":2250},{},[2251],{"nodeType":1293,"value":2252,"marks":2253,"data":2254},"Of course we think there’s a better way, or we wouldn’t have written this. And don’t call me Shirley. ",[],{},{"nodeType":1294,"data":2256,"content":2257},{},[2258],{"nodeType":1293,"value":2259,"marks":2260,"data":2261},"The first thing we need to do as an industry is agree that we don’t want to be the blockers. We don’t want to stop employees from self-adopting apps. We understand they are best placed to find and select the tools that are going to allow them to be more productive and help your company succeed. We need to embrace SaaS app self-adoption. Stop asking employees to adapt to fit our legacy processes and meet them halfway. Security can no longer be a gate with a default stance of “No, until.” Instead Security needs to be a business enablement partner that says “Yes, unless.”",[],{},{"nodeType":1387,"data":2263,"content":2264},{},[2265],{"nodeType":1293,"value":2266,"marks":2267,"data":2268},"Yes, unless?",[],{},{"nodeType":1294,"data":2270,"content":2271},{},[2272],{"nodeType":1293,"value":2273,"marks":2274,"data":2275},"To adapt to this new SaaS-first world, security must move from saying “No, until we’ve had time to fully vet and onboard this app officially” to “Yes! You can use that app, unless we quickly identify security risks that outweigh the value of the tool.” I understand this is deeply uncomfortable for many security practitioners (as it still is for me), but let me explain why I think this leads to a better long-term outcome.",[],{},{"nodeType":1294,"data":2277,"content":2278},{},[2279],{"nodeType":1293,"value":2280,"marks":2281,"data":2282},"Obviously, self-adoption of SaaS is fundamentally different to IT/Security adopted and managed from a risk perspective. With SaaS, there’s no giant commitment upfront. SaaS apps aren’t forever - quite the opposite! Apps aren’t just unused and not-adopted and then suddenly fully-adopted. Just like adopting software was a process for Security and IT back in the day, employees follow a (less rigid) process with SaaS - from testing > to using > to finding value > to inviting teammates, etc. The risk grows as we proceed through the adoption process as employees add more data into the app and integrate it with other apps. ",[],{},{"nodeType":1818,"data":2284,"content":2288},{"target":2285},{"sys":2286},{"id":2287,"type":1340,"linkType":1341},"2nzyuXDxjBGZN0YMvskGak",[],{"nodeType":1294,"data":2290,"content":2291},{},[2292],{"nodeType":1293,"value":2293,"marks":2294,"data":2295},"The upside for Security is that because SaaS adoption is a process over time, we can use that time to assess the risk of the app before it’s fully adopted, as long as we know about the app from the start. Luckily, many apps employees are using might ultimately be very low risk, so not every app will require a full security vetting like you would have done in the old-school process.",[],{},{"nodeType":1294,"data":2297,"content":2298},{},[2299],{"nodeType":1293,"value":2300,"marks":2301,"data":2302},"Our role as Security is to catch those apps that are high risk, either because the data going into them (or that will be) is high risk or because the app can perform some high-risk action (like managing your inventory or sending emails to customers or your behalf). Security can focus their efforts on these high-risk vendors and apps to make sure they can be trusted with their data. But the key thing is that Security needs to get involved early in the adoption process. ",[],{},{"nodeType":1294,"data":2304,"content":2305},{},[2306],{"nodeType":1293,"value":2307,"marks":2308,"data":2309},"I’m getting into the details now - so this feels like a good time to take a step back and think about the elements that make up a SaaS security program.",[],{},{"nodeType":1683,"data":2311,"content":2312},{},[2313],{"nodeType":1293,"value":2314,"marks":2315,"data":2316},"What’s a good SaaS security program?",[],{},{"nodeType":1294,"data":2318,"content":2319},{},[2320],{"nodeType":1293,"value":2321,"marks":2322,"data":2323},"The shared-responsibility model between cloud platforms and their customers is a great place to start, as it helps customers understand what their responsibilities are, and which responsibilities they’re delegating to their cloud provider.",[],{},{"nodeType":1387,"data":2325,"content":2326},{},[2327],{"nodeType":1293,"value":2328,"marks":2329,"data":2330},"Delegate to the cloud provider when you can ",[],{},{"nodeType":1294,"data":2332,"content":2333},{},[2334,2338,2347],{"nodeType":1293,"value":2335,"marks":2336,"data":2337},"It’s ",[],{},{"nodeType":1510,"data":2339,"content":2341},{"uri":2340},"https://www.ncsc.gov.uk/collection/cloud/understanding-cloud-services/cloud-security-shared-responsibility-model",[2342],{"nodeType":1293,"value":2343,"marks":2344,"data":2346},"generally preferable",[2345],{"type":1917},{},{"nodeType":1293,"value":2348,"marks":2349,"data":2350}," to delegate as much responsibility as possible to the cloud provider, so it’s no surprise that the SaaS model is the most common and fastest growing sector.",[],{},{"nodeType":1294,"data":2352,"content":2353},{},[2354],{"nodeType":1293,"value":2355,"marks":2356,"data":2357},"The following summary table produced by the National Cyber Security Centre (NCSC) does a great job at showing how much of the balance of security responsibility is outsourced to the SaaS provider. For reference, IaaS = infrastructure-as-a-service; PaaS = platform-as-a-service; SaaS = software-as-a-service:",[],{},{"nodeType":1818,"data":2359,"content":2363},{"target":2360},{"sys":2361},{"id":2362,"type":1340,"linkType":1341},"17rMTpxgCAU5ropjkGIIjK",[],{"nodeType":1294,"data":2365,"content":2366},{},[2367],{"nodeType":1293,"value":2368,"marks":2369,"data":2370},"According to NCSC, the customer is responsible only for:",[],{},{"nodeType":2029,"data":2372,"content":2373},{},[2374,2384],{"nodeType":1572,"data":2375,"content":2376},{},[2377],{"nodeType":1294,"data":2378,"content":2379},{},[2380],{"nodeType":1293,"value":2381,"marks":2382,"data":2383},"The configuration of the SaaS app and ",[],{},{"nodeType":1572,"data":2385,"content":2386},{},[2387],{"nodeType":1294,"data":2388,"content":2389},{},[2390],{"nodeType":1293,"value":2391,"marks":2392,"data":2393},"Making sure that the identity and access control features provided by the vendor are used properly.",[],{},{"nodeType":1294,"data":2395,"content":2396},{},[2397],{"nodeType":1293,"value":2398,"marks":2399,"data":2400},"It’s worth pointing out here that the way application configuration is presented here is a bit of a red herring. The vast majority of SaaS apps (and especially self-adopted apps) allow very little, if any, configuration. Sure, the big core apps like Salesforce, Google Workspace, Microsoft 365 do (and often require a dedicated team or partner to run them), but they are highly unlikely to be self-adopted by employees.  As far as configuration is concerned, Security teams will often be limited to enabling “force MFA for all users” or “disallow public sharing” type of controls that are accessible even to non-technical users.",[],{},{"nodeType":1294,"data":2402,"content":2403},{},[2404],{"nodeType":1293,"value":2405,"marks":2406,"data":2407},"For the vast majority of apps in the organization, Security’s responsibility will boil down to:",[],{},{"nodeType":1593,"data":2409,"content":2410},{},[2411,2421,2431],{"nodeType":1572,"data":2412,"content":2413},{},[2414],{"nodeType":1294,"data":2415,"content":2416},{},[2417],{"nodeType":1293,"value":2418,"marks":2419,"data":2420},"Account security, i.e. making sure MFA and SSO (where available) is in place. ",[],{},{"nodeType":1572,"data":2422,"content":2423},{},[2424],{"nodeType":1294,"data":2425,"content":2426},{},[2427],{"nodeType":1293,"value":2428,"marks":2429,"data":2430},"Ensuring  employees are using strong passwords, especially if MFA and/or SSO aren’t available.",[],{},{"nodeType":1572,"data":2432,"content":2433},{},[2434],{"nodeType":1294,"data":2435,"content":2436},{},[2437],{"nodeType":1293,"value":2438,"marks":2439,"data":2440},"Removing external accounts (and accounts for those that have left the company) when no longer needed.",[],{},{"nodeType":1294,"data":2442,"content":2443},{},[2444],{"nodeType":1293,"value":2445,"marks":2446,"data":2447},"Isn’t it risky to delegate responsibility? While delegating security responsibilities is great and takes a huge load off your team, we do, unfortunately, need to consider who we’re delegating it to. Those gray boxes in the diagram above need to be taken care of.",[],{},{"nodeType":1294,"data":2449,"content":2450},{},[2451],{"nodeType":1293,"value":2452,"marks":2453,"data":2454},"This is what’s sometimes understood as “supply chain” security. You need to trust the SaaS vendor to uphold their end of the bargain and, more often than not, also the SaaS/cloud vendors they use (their sub-processors) as well.",[],{},{"nodeType":1294,"data":2456,"content":2457},{},[2458],{"nodeType":1293,"value":2459,"marks":2460,"data":2461},"This sounds a lot scarier than it is and in practice many SaaS vendors do a great job, with many providing easy-to-audit, externally-verified, policies through a framework such as SOC2, and most do regular penetration tests and have bug bounty programs etc.",[],{},{"nodeType":1294,"data":2463,"content":2464},{},[2465],{"nodeType":1293,"value":2466,"marks":2467,"data":2468},"There are exceptions when it makes sense to think more carefully about whether a third party can be trusted. Common reasons Push customers have cited for not trusting third parties include; ",[],{},{"nodeType":1593,"data":2470,"content":2471},{},[2472],{"nodeType":1572,"data":2473,"content":2474},{},[2475],{"nodeType":1294,"data":2476,"content":2477},{},[2478],{"nodeType":1293,"value":2479,"marks":2480,"data":2481},"The data going into these apps is simply too high risk. Many organizations have very sensitive customer information or intellectual property that they simply aren’t willing to entrust to a third party. Many don’t trust a third party with administrative access to the systems where this data is held.",[],{},{"nodeType":1294,"data":2483,"content":2484},{},[2485],{"nodeType":1293,"value":2486,"marks":2487,"data":2488},"If the data in the app, or the access the app has represents some significant (but not unacceptable) risk, you may also care about:",[],{},{"nodeType":1593,"data":2490,"content":2491},{},[2492,2540,2550],{"nodeType":1572,"data":2493,"content":2494},{},[2495],{"nodeType":1294,"data":2496,"content":2497},{},[2498,2502,2511,2515,2524,2527,2536],{"nodeType":1293,"value":2499,"marks":2500,"data":2501},"Vendors who’ve had a string of repeated breaches or security incidents. This is troubling because it’s a fairly common pattern for attackers to breach apps in ways that don’t impact customer information, but then use the information they learn from these breaches to launch far more successful breaches in future. Consider the string of breaches at ",[],{},{"nodeType":1510,"data":2503,"content":2505},{"uri":2504},"https://www.bleepingcomputer.com/search/?q=lastpass+breach",[2506],{"nodeType":1293,"value":2507,"marks":2508,"data":2510},"LastPass",[2509],{"type":1917},{},{"nodeType":1293,"value":2512,"marks":2513,"data":2514},", ",[],{},{"nodeType":1510,"data":2516,"content":2518},{"uri":2517},"https://www.bleepingcomputer.com/search/?q=okta+breach",[2519],{"nodeType":1293,"value":2520,"marks":2521,"data":2523},"Okta",[2522],{"type":1917},{},{"nodeType":1293,"value":2512,"marks":2525,"data":2526},[],{},{"nodeType":1510,"data":2528,"content":2530},{"uri":2529},"https://www.bleepingcomputer.com/search/?q=twilio+breach",[2531],{"nodeType":1293,"value":2532,"marks":2533,"data":2535},"Twilio",[2534],{"type":1917},{},{"nodeType":1293,"value":2537,"marks":2538,"data":2539}," (and many others) or as a typical example of this.",[],{},{"nodeType":1572,"data":2541,"content":2542},{},[2543],{"nodeType":1294,"data":2544,"content":2545},{},[2546],{"nodeType":1293,"value":2547,"marks":2548,"data":2549},"Products that don’t offer adequate security features. Customers expect features such as MFA, SSO (either social login through OIDC or, ideally, SAML), and the ability to enforce these controls. This is especially important on platforms where the data is high-risk.",[],{},{"nodeType":1572,"data":2551,"content":2552},{},[2553],{"nodeType":1294,"data":2554,"content":2555},{},[2556],{"nodeType":1293,"value":2557,"marks":2558,"data":2559},"The vendor operates in a sanctioned country or may not have the resources to adequately protect your data. Clearly vendors operating from (or that have close ties with) sanctioned or politically-complicated countries represent additional risk, as do vendors that are “one man bands” or are so small that it is hard to imagine they can afford to spend significant resources on security.",[],{},{"nodeType":1387,"data":2561,"content":2562},{},[2563],{"nodeType":1293,"value":2564,"marks":2565,"data":2566},"The two questions you need to ask to assess risk ",[],{},{"nodeType":1294,"data":2568,"content":2569},{},[2570],{"nodeType":1293,"value":2571,"marks":2572,"data":2573},"The essence of the shared-responsibility model can summarized as two questions:",[],{},{"nodeType":2029,"data":2575,"content":2576},{},[2577,2587],{"nodeType":1572,"data":2578,"content":2579},{},[2580],{"nodeType":1294,"data":2581,"content":2582},{},[2583],{"nodeType":1293,"value":2584,"marks":2585,"data":2586},"Should we be using this app?",[],{},{"nodeType":1572,"data":2588,"content":2589},{},[2590],{"nodeType":1294,"data":2591,"content":2592},{},[2593],{"nodeType":1293,"value":2594,"marks":2595,"data":2596},"Are we using it securely?",[],{},{"nodeType":1818,"data":2598,"content":2602},{"target":2599},{"sys":2600},{"id":2601,"type":1340,"linkType":1341},"ToDXz2MBbEygwtJjiIKRX",[],{"nodeType":1294,"data":2604,"content":2605},{},[2606],{"nodeType":1293,"value":2607,"marks":2608,"data":2609},"A successful SaaS security program must address both these questions. We can’t spend all our time doing risk assessments and due diligence exercises on our supply chain while dropping the ball on account security. Similarly, we can’t just focus on making sure all accounts have MFA in place when the vendor is leaving the back door open.",[],{},{"nodeType":1683,"data":2611,"content":2612},{},[2613],{"nodeType":1293,"value":2614,"marks":2615,"data":2616},"When shared responsibility goes wrong",[],{},{"nodeType":1294,"data":2618,"content":2619},{},[2620],{"nodeType":1293,"value":2621,"marks":2622,"data":2623},"The following is an extract of some well-covered recent(ish) breaches of SaaS companies. As we go through it, pay attention to which side is dropping the ball in terms of the shared responsibility. The same organization can be:",[],{},{"nodeType":1593,"data":2625,"content":2626},{},[2627,2637,2647],{"nodeType":1572,"data":2628,"content":2629},{},[2630],{"nodeType":1294,"data":2631,"content":2632},{},[2633],{"nodeType":1293,"value":2634,"marks":2635,"data":2636},"the source of a breach, ",[],{},{"nodeType":1572,"data":2638,"content":2639},{},[2640],{"nodeType":1294,"data":2641,"content":2642},{},[2643],{"nodeType":1293,"value":2644,"marks":2645,"data":2646},"the ultimate target that motivated a breach at a partner that was a softer target, ",[],{},{"nodeType":1572,"data":2648,"content":2649},{},[2650],{"nodeType":1294,"data":2651,"content":2652},{},[2653],{"nodeType":1293,"value":2654,"marks":2655,"data":2656},"or simply the unlucky victim of a breach further down its supply chain.",[],{},{"nodeType":1294,"data":2658,"content":2659},{},[2660],{"nodeType":1293,"value":2661,"marks":2662,"data":2663},"That’s the thing about supply chain attacks, organizations are the attacker’s stepping stones. Where they are in the attack chain determines how we label their victims. ",[],{},{"nodeType":2665,"data":2666,"content":2667},"table",{},[2668,2695,2776,2833,2876,3001],{"nodeType":2669,"data":2670,"content":2671},"table-row",{},[2672,2684],{"nodeType":2673,"data":2674,"content":2675},"table-cell",{},[2676],{"nodeType":1294,"data":2677,"content":2678},{},[2679],{"nodeType":1293,"value":2680,"marks":2681,"data":2683},"Date",[2682],{"type":1557},{},{"nodeType":2673,"data":2685,"content":2686},{},[2687],{"nodeType":1294,"data":2688,"content":2689},{},[2690],{"nodeType":1293,"value":2691,"marks":2692,"data":2694},"SaaS attack",[2693],{"type":1557},{},{"nodeType":2669,"data":2696,"content":2697},{},[2698,2708],{"nodeType":2673,"data":2699,"content":2700},{},[2701],{"nodeType":1294,"data":2702,"content":2703},{},[2704],{"nodeType":1293,"value":2705,"marks":2706,"data":2707},"April 2021",[],{},{"nodeType":2673,"data":2709,"content":2710},{},[2711,2739],{"nodeType":1294,"data":2712,"content":2713},{},[2714,2717,2726,2730,2735],{"nodeType":1293,"value":37,"marks":2715,"data":2716},[],{},{"nodeType":1510,"data":2718,"content":2720},{"uri":2719},"https://about.codecov.io/security-update/",[2721],{"nodeType":1293,"value":2722,"marks":2723,"data":2725},"Backdoors inserted into some Codecov.io",[2724],{"type":1917},{},{"nodeType":1293,"value":2727,"marks":2728,"data":2729}," (a software development SaaS) tools after a credential breach grants access to their ",[],{},{"nodeType":1293,"value":2731,"marks":2732,"data":2734},"Google Cloud Project",[2733],{"type":1557},{},{"nodeType":1293,"value":2736,"marks":2737,"data":2738}," (cloud infrastructure SaaS).  ",[],{},{"nodeType":1294,"data":2740,"content":2741},{},[2742,2746,2755,2759,2764,2768,2772],{"nodeType":1293,"value":2743,"marks":2744,"data":2745},"This breach ",[],{},{"nodeType":1510,"data":2747,"content":2749},{"uri":2748},"https://www.twilio.com/blog/response-to-the-codecov-vulnerability",[2750],{"nodeType":1293,"value":2751,"marks":2752,"data":2754},"affected multiple customers",[2753],{"type":1917},{},{"nodeType":1293,"value":2756,"marks":2757,"data":2758},", including ",[],{},{"nodeType":1293,"value":2760,"marks":2761,"data":2763},"Atlassian",[2762],{"type":1557},{},{"nodeType":1293,"value":2765,"marks":2766,"data":2767}," (a developer and collaboration SaaS platform) and ",[],{},{"nodeType":1293,"value":2532,"marks":2769,"data":2771},[2770],{"type":1557},{},{"nodeType":1293,"value":2773,"marks":2774,"data":2775}," (communications tooling SaaS company).  ",[],{},{"nodeType":2669,"data":2777,"content":2778},{},[2779,2789],{"nodeType":2673,"data":2780,"content":2781},{},[2782],{"nodeType":1294,"data":2783,"content":2784},{},[2785],{"nodeType":1293,"value":2786,"marks":2787,"data":2788},"Jan 2022",[],{},{"nodeType":2673,"data":2790,"content":2791},{},[2792],{"nodeType":1294,"data":2793,"content":2794},{},[2795,2799,2803,2812,2816,2821,2825,2829],{"nodeType":1293,"value":2520,"marks":2796,"data":2798},[2797],{"type":1557},{},{"nodeType":1293,"value":2800,"marks":2801,"data":2802}," (identity provider SaaS) ",[],{},{"nodeType":1510,"data":2804,"content":2806},{"uri":2805},"https://www.okta.com/blog/2022/03/oktas-investigation-of-the-january-2022-compromise/",[2807],{"nodeType":1293,"value":2808,"marks":2809,"data":2811},"systems breached",[2810],{"type":1917},{},{"nodeType":1293,"value":2813,"marks":2814,"data":2815}," through a breach at ",[],{},{"nodeType":1293,"value":2817,"marks":2818,"data":2820},"Sitel",[2819],{"type":1557},{},{"nodeType":1293,"value":2822,"marks":2823,"data":2824},", a support partner - attackers got access to Okta’s instances of ",[],{},{"nodeType":1293,"value":2760,"marks":2826,"data":2828},[2827],{"type":1557},{},{"nodeType":1293,"value":2830,"marks":2831,"data":2832}," Jira, Slack, Splunk, RingCentral, and support tickets through Salesforce.  ",[],{},{"nodeType":2669,"data":2834,"content":2835},{},[2836,2846],{"nodeType":2673,"data":2837,"content":2838},{},[2839],{"nodeType":1294,"data":2840,"content":2841},{},[2842],{"nodeType":1293,"value":2843,"marks":2844,"data":2845},"March 2022",[],{},{"nodeType":2673,"data":2847,"content":2848},{},[2849],{"nodeType":1294,"data":2850,"content":2851},{},[2852,2856,2860,2864,2873],{"nodeType":1293,"value":2853,"marks":2854,"data":2855},"“0ktapus” phishing toolkit targeting ",[],{},{"nodeType":1293,"value":2520,"marks":2857,"data":2859},[2858],{"type":1557},{},{"nodeType":1293,"value":2861,"marks":2862,"data":2863}," customers ",[],{},{"nodeType":1510,"data":2865,"content":2867},{"uri":2866},"https://www.bleepingcomputer.com/news/security/twilio-hackers-hit-over-130-orgs-in-massive-okta-phishing-attack/",[2868],{"nodeType":1293,"value":2869,"marks":2870,"data":2872},"is released",[2871],{"type":1917},{},{"nodeType":1293,"value":37,"marks":2874,"data":2875},[],{},{"nodeType":2669,"data":2877,"content":2878},{},[2879,2889],{"nodeType":2673,"data":2880,"content":2881},{},[2882],{"nodeType":1294,"data":2883,"content":2884},{},[2885],{"nodeType":1293,"value":2886,"marks":2887,"data":2888},"Aug 2022",[],{},{"nodeType":2673,"data":2890,"content":2891},{},[2892,2933,2960,2975,2994],{"nodeType":1294,"data":2893,"content":2894},{},[2895,2899,2903,2907,2911,2920,2924,2929],{"nodeType":1293,"value":2532,"marks":2896,"data":2898},[2897],{"type":1557},{},{"nodeType":1293,"value":2900,"marks":2901,"data":2902}," (one such ",[],{},{"nodeType":1293,"value":2520,"marks":2904,"data":2906},[2905],{"type":1557},{},{"nodeType":1293,"value":2908,"marks":2909,"data":2910}," customer) ",[],{},{"nodeType":1510,"data":2912,"content":2914},{"uri":2913},"https://www.twilio.com/blog/august-2022-social-engineering-attack",[2915],{"nodeType":1293,"value":2916,"marks":2917,"data":2919},"was again breached",[2918],{"type":1917},{},{"nodeType":1293,"value":2921,"marks":2922,"data":2923}," and attackers used access to one of their products (",[],{},{"nodeType":1293,"value":2925,"marks":2926,"data":2928},"Authy",[2927],{"type":1557},{},{"nodeType":1293,"value":2930,"marks":2931,"data":2932},", an MFA mobile app) to bypass MFA for some of their customers. ",[],{},{"nodeType":1294,"data":2934,"content":2935},{},[2936,2940,2944,2947,2956],{"nodeType":1293,"value":2937,"marks":2938,"data":2939},"Attackers appear to also have used ",[],{},{"nodeType":1293,"value":2532,"marks":2941,"data":2943},[2942],{"type":1557},{},{"nodeType":1293,"value":1951,"marks":2945,"data":2946},[],{},{"nodeType":1510,"data":2948,"content":2950},{"uri":2949},"https://www.bleepingcomputer.com/news/security/okta-one-time-mfa-passcodes-exposed-in-twilio-cyberattack/",[2951],{"nodeType":1293,"value":2952,"marks":2953,"data":2955},"to gain access to SMS’s",[2954],{"type":1917},{},{"nodeType":1293,"value":2957,"marks":2958,"data":2959}," that were delivering Okta MFA codes to customers: ",[],{},{"nodeType":1294,"data":2961,"content":2962},{},[2963,2967,2971],{"nodeType":1293,"value":2964,"marks":2965,"data":2966},"This leads to a breach at",[],{},{"nodeType":1293,"value":1951,"marks":2968,"data":2970},[2969],{"type":1557},{},{"nodeType":1293,"value":2972,"marks":2973,"data":2974},"Mailchimp (email marketing SaaS), which in turn affects many upstream customers like Digital Ocean (infrastructure hosting SaaS) and Signal Messenger",[],{},{"nodeType":1294,"data":2976,"content":2977},{},[2978,2982,2991],{"nodeType":1293,"value":2979,"marks":2980,"data":2981},"Klaviyo (another email marketing SaaS) ",[],{},{"nodeType":1510,"data":2983,"content":2985},{"uri":2984},"https://www.bleepingcomputer.com/news/security/email-marketing-firm-hacked-to-steal-crypto-focused-mailing-lists/",[2986],{"nodeType":1293,"value":2987,"marks":2988,"data":2990},"is also impacted",[2989],{"type":1917},{},{"nodeType":1293,"value":1514,"marks":2992,"data":2993},[],{},{"nodeType":1294,"data":2995,"content":2996},{},[2997],{"nodeType":1293,"value":2998,"marks":2999,"data":3000},"Breaches on these email marketing SaaS apps lead to even more downstream breaches for customers in finance and crypto spaces, such as Trezor, Edge Wallet, Cointelegraph, Ethereum FESP, Messari and Decrypt.",[],{},{"nodeType":2669,"data":3002,"content":3003},{},[3004,3014],{"nodeType":2673,"data":3005,"content":3006},{},[3007],{"nodeType":1294,"data":3008,"content":3009},{},[3010],{"nodeType":1293,"value":3011,"marks":3012,"data":3013},"Sept and Dec 2022",[],{},{"nodeType":2673,"data":3015,"content":3016},{},[3017],{"nodeType":1294,"data":3018,"content":3019},{},[3020,3024,3033,3037,3041,3045,3060],{"nodeType":1293,"value":3021,"marks":3022,"data":3023},"Product source code ",[],{},{"nodeType":1510,"data":3025,"content":3027},{"uri":3026},"https://www.bleepingcomputer.com/news/security/oktas-source-code-stolen-after-github-repositories-hacked/",[3028],{"nodeType":1293,"value":3029,"marks":3030,"data":3032},"stolen from the Github repositories",[3031],{"type":1917},{},{"nodeType":1293,"value":3034,"marks":3035,"data":3036}," of ",[],{},{"nodeType":1293,"value":2520,"marks":3038,"data":3040},[3039],{"type":1557},{},{"nodeType":1293,"value":3042,"marks":3043,"data":3044}," and ",[],{},{"nodeType":1510,"data":3046,"content":3048},{"uri":3047},"https://www.bleepingcomputer.com/news/security/auth0-warns-that-some-source-code-repos-may-have-been-stolen/",[3049,3055],{"nodeType":1293,"value":3050,"marks":3051,"data":3054},"Auth0",[3052,3053],{"type":1917},{"type":1557},{},{"nodeType":1293,"value":3056,"marks":3057,"data":3059}," (an Okta subsidiary",[3058],{"type":1917},{},{"nodeType":1293,"value":3061,"marks":3062,"data":3063}," that is also an identity provider SaaS platform)",[],{},{"nodeType":1294,"data":3065,"content":3066},{},[3067],{"nodeType":1293,"value":3068,"marks":3069,"data":3070},"This is a very shallow summary of a small sample of events during this time frame, but it’s interesting how interrelated these SaaS services are. Many are part of each other’s supply chains (for example, Twilio is targeted as an Okta customer itself, and used to compromise Okta customer MFA codes that are delivered by Twilio to other Okta customers) and so breaches in one SaaS have rippling effects that sometimes take months or even years to materialize after a breach occurs.",[],{},{"nodeType":1294,"data":3072,"content":3073},{},[3074,3078,3086],{"nodeType":1293,"value":3075,"marks":3076,"data":3077},"There’s an interesting trend to call out here: breaches at a SaaS vendor appear to lead to (or correlate with) further breaches, such as the string of breaches at ",[],{},{"nodeType":1510,"data":3079,"content":3081},{"uri":3080},"https://thehackernews.com/2023/02/lastpass-reveals-second-attack.html",[3082],{"nodeType":1293,"value":2507,"marks":3083,"data":3085},[3084],{"type":1917},{},{"nodeType":1293,"value":3087,"marks":3088,"data":3089},". 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A developer or support engineer with a weak password or missing MFA is all it takes for them to get phished, kicking off this string of attacks. Unlike the complex supply chain risk questions, account security issues are straightforward to fix. We’d be a whole lot closer to securing the whole supply chain if we could improve account security for all employees across all the SaaS apps they use. ",[],{},{"nodeType":1683,"data":3123,"content":3124},{},[3125],{"nodeType":1293,"value":3126,"marks":3127,"data":3128},"Where do we go from here?",[],{},{"nodeType":1294,"data":3130,"content":3131},{},[3132],{"nodeType":1293,"value":3133,"marks":3134,"data":3135},"So we’ve discussed the domino-like string of effects from SaaS sales, to PLG, to self-adoption, to shadow SaaS, to growing SaaS risks and the news stories we read about.",[],{},{"nodeType":1294,"data":3137,"content":3138},{},[3139],{"nodeType":1293,"value":3140,"marks":3141,"data":3142},"We’ve unpacked the shared responsibility model - and I hope I’ve convinced you that we need to look at both the supply chain and account security side equally (and in parallel!) to manage this risk. 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